Terms of service
TERMS OF SERVICE — NOCIVELLE
This website is operated by Nocivelle. Throughout the site, the terms "we", "us" and "our" refer to Nocivelle. Nocivelle offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us. Credit card information is always encrypted during transfer over networks.
SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 — PRODUCTS AND SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction.
SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 7 — OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or conditions of any kind. Any use by you of optional tools offered through the site is entirely at your own risk.
SECTION 8 — THIRD PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party sites and we do not warrant and will not have any liability for any third-party materials, products, or services.
SECTION 9 — USER COMMENTS AND FEEDBACK
If you send us feedback, suggestions, or other submissions, you agree that we may use them without restriction or compensation. We may monitor, edit or remove content that we determine to be unlawful, offensive, or otherwise objectionable. You are solely responsible for any comments you make and their accuracy.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for more information on how we collect, use and protect your data.
SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 — PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to violate any regulations or laws, to infringe upon intellectual property rights, to harass or discriminate against others, to submit false or misleading information, to upload viruses or malicious code, to collect personal information of others, or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited uses.
SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products delivered to you are provided "as is" and "as available" without any warranties of any kind. In no case shall Nocivelle, our directors, officers, employees, affiliates, agents, contractors, suppliers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured using the Service.
SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend and hold harmless Nocivelle and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 15 — SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service without affecting the validity of any other remaining provisions.
SECTION 16 — TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services. If in our sole judgment you fail to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.
SECTION 17 — ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written.
SECTION 18 — GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States.
SECTION 19 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Nocivelle hello@nocivelle.com nocivelle.com
SECTION 20 — DIGITAL PRODUCTS, EDUCATIONAL CONTENT AND REFUND DISCLAIMER
The Nocivelle 30-Day Glow Guide and any other digital products, guides or educational content offered by Nocivelle are provided strictly for informational and instructional purposes only. All digital content is intended solely as a daily usage guide for Nocivelle products and does not constitute medical, dermatological or professional health advice of any kind.
Individual skin types, conditions and responses vary significantly from person to person. Nocivelle makes no representations, warranties or guarantees of any kind — expressed or implied — regarding specific results, outcomes or improvements to skin condition, appearance or health from following any guide, routine or recommendation provided in our digital products.
Results, if any, will differ based on individual skin type, existing skin conditions, consistency of use, lifestyle, diet, age, genetics and other personal factors entirely outside the control of Nocivelle.
By purchasing or downloading any digital product from Nocivelle, you acknowledge and agree that you do so entirely at your own risk. Nocivelle shall not be held liable for any adverse reactions, skin conditions, injuries, losses or damages of any kind arising from the use of our digital products or the application of any routines, methods or recommendations contained therein.
If you have any existing skin conditions, allergies, sensitivities or medical concerns, you are strongly advised to consult a qualified dermatologist or licensed healthcare professional before beginning any new skincare routine or using any new products.
IMPORTANT — REFUND POLICY FOR DIGITAL VS PHYSICAL PRODUCTS:
All sales of digital products including but not limited to the Nocivelle 30-Day Glow Guide are final and non-refundable once the product has been delivered or downloaded. No exceptions will be made for digital products regardless of circumstances.
Physical products purchased from Nocivelle are subject to our separate Refund and Return Policy. Physical products may be returned within 30 days of delivery provided they remain unopened, unused and in their original undamaged packaging. Please refer to our full Refund Policy for complete details on returning physical products.